Important Information for our Customers Regarding the Equifax Data Breach
Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. According to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.
To be clear, Eastern Michigan Bank was not compromised and your information was not stolen from our bank. However, Eastern Michigan Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your Eastern Michigan Bank accounts immediately by contacting your local branch.
Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. Eastern Michigan Bank also strongly encourages our customers to take the actions noted below:
- Review your account statements for any suspicious transactions. You can also monitor your account activity online at any time using our online banking service.
- If you spot any suspicious transactions, please contact your local branch immediately.
- Consider placing an initial fraud alert on your credit report.
- Consider freezing your credit file.
- Review your credit reports for accuracy. Call any one of the three credit reporting agencies listed below to receive your free annual credit report or visit www.annualcreditreport.gov:
P.O. Box 9554
Allen, TX 75013
P.O. Box 2000
Chester, PA 19016
P.O. Box 740241
Atlanta, GA 30374
If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you can review information about recovering from identity theft by visiting the Federal Trade Commission's website or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence.
Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.